Privacy & Policy
ROAD Retail Co. LLC
Effective Date: March 2026
ROAD Retail Co. LLC (“ROAD,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Company name
Shipping and billing information
Usage Data
IP address
Browser type
Pages visited
Time spent on the website
2. How We Use Your Information
We use your information to:
Provide and manage our services
Communicate with you regarding orders, services, and inquiries
Send operational updates and notifications
Improve our website and customer experience
Comply with legal obligations
3. SMS Communication
By providing your phone number, you consent to receive SMS messages from ROAD Retail Co. LLC related to services, order updates, shipment notifications, and appointment reminders.
Message frequency may vary
Message and data rates may apply
You can reply STOP to opt out at any time
You can reply HELP for assistance
4. Consent to Receive Communications
Customers may opt in to receive communications through:
Website forms
Direct communication with our team
Service engagement processes
We only send messages to individuals who have provided consent.
5. Data Sharing and Disclosure
We do not sell, rent, or share customer personal information, including phone numbers, with third parties or affiliates for marketing or lead generation purposes.
We may share information only when necessary to:
Provide services (e.g., logistics, payment processing)
Comply with legal requirements
Protect our rights and operations
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may:
Request access to your personal data
Request correction or deletion
Opt out of communications
To exercise these rights, contact us at:
📧 [email protected]
8. Third-Party Services
Our website may include links to third-party services. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
ROAD Retail Co. LLC
Email: [email protected]